Shipping policy
Shipping Policy
Business Name: Royal International
Products: Custom Handmade Paintings
Order Processing
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All artworks are handmade and made-to-order.
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Processing time: 3–5 working days before dispatch.
Domestic Shipping (India)
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Delivery time: 5–6 working days after dispatch.
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Shipping partners: Reputed courier services with tracking.
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Delays may occur due to festivals, strikes, or logistics issues — we don’t sugarcoat it, this happens sometimes.
International Shipping
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Delivery time: 14–16 days after dispatch.
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Import duties, customs fees, or taxes (if any) are the buyer’s responsibility.
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Tracking details are provided once shipped.
Custom or Large Orders
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Oversized paintings or bulk orders may take additional time.
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You’ll be informed upfront so there’s no confusion.
Shipping Damage
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If your painting arrives damaged, report it within 48 hours with photos and unboxing proof.
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We’ll replace or resolve it case-by-case — no drama, just straightforward service.
Wrong Address or Failed Delivery
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If the address given is incorrect or the package returns due to failed delivery attempts, reshipping costs will apply.
Contact
For queries related to shipping, email us at: contact@modernpaintingstore.com